Using ClaimetryX

Getting good answers from Ask ClaimetryX

Ask ClaimetryX answers from the published ClaimetryX knowledge base and cites what it used.

Knowledge Base

How to ask

  • Ask about the rule, not about the patient: “what does CARC 97 mean and when can a modifier bypass an NCCI edit?” rather than anything tied to a specific claim.
  • Name the code, the form, or the workflow step you are stuck on — answers are drawn from records tagged with those terms.
  • Filter by domain when a question belongs clearly to one area, such as prior authorization.

What it will not do

  • It will not answer from anything outside the published, validated ClaimetryX knowledge base, and it will say so when a topic is not covered.
  • It will not accept patient information; submission is stopped before the question is sent.